Your rights, safety, and choice matter.

Care Roots is committed to dignity, privacy, choice, control, safety, and respectful support.

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Rights we uphold

Participants have the right to be treated with courtesy, privacy, cultural respect, and personal dignity.

Participants have the right to make choices, be involved in decisions, and change supports where appropriate.

Care Roots has zero tolerance for abuse, neglect, exploitation, and unsafe conduct.

We support safe service delivery through worker suitability checks, training, supervision, and clear conduct expectations.

We encourage open communication with participants, families, carers, and coordinators so concerns can be raised early and addressed respectfully.

If something does not feel right, we take concerns seriously and work quickly to support safety, wellbeing, and appropriate next steps.

Speak with Care Roots for support, questions about your rights, or help finding the right next step.

info@careroots.com.au

1300 328 039
0406 723 347

252 St Paul Terrace, Valley QLD 4169