Australia-wide services
Start a conversation with Care Roots.
Reach out for NDIS support planning, participant services, provider enquiries, or help choosing the right service pathway.
Contact details
Care Roots contact and compliance information.
Legal entity
ABN: 17695624278
ACN: 695624278
NDIS Registration Number: 4-M1IMD96
CARE ROOTS PTY LTD
Contact
1300 328 039
0406 723 347
info@careroots.com.au
252 St Paul Terrace, Valley QLD 4169
Brisbane, Logan, Gold Coast, Queensland and Australia-wide online enquiries
Send a support enquiry.
Use this form for participant enquiries, referrals, or service coordination requests.
252 St Paul Terrace, Valley QLD 4169
1300 328 039
0406 723 347
Monday to Friday
By appointment and enquiry response
Contact Care Roots
Helpful details to share
To help us respond quickly, include the participant’s suburb, preferred support days, current NDIS goals, service needs, and whether a support coordinator or family contact should be included.
Who needs support?
Participant details, support network, communication preferences, and any accessibility needs.
When is support needed?
Preferred days, urgency, appointment times, and whether support is short-term or ongoing.
What services can I ask about?
You can enquire about daily living support, community participation, transport planning, support coordination, health and therapeutic routine support, nursing-related care, and home support.
Can families or coordinators contact you?
Yes. Care Roots welcomes enquiries from participants, families, carers, and support coordinators.
Do you support online enquiries?
Yes. We assist with Australia-wide online enquiries in addition to local support conversations.
What should I expect after I enquire?
We review your details, discuss needs and preferences, confirm the right service pathway, and outline the next steps clearly.
A simple enquiry pathway.
Clear steps help participants, families, and coordinators move from first contact to confident support planning.
01
01 Send details
Tell us the support type, suburb, preferred schedule, and main NDIS goals.
02
02 Discuss needs
We clarify routines, risks, preferences, and the best starting point for support.
Participant-focused communication, practical planning, and room to adjust as needs change are central to how Care Roots begins support.
03
03 Plan service
We confirm services, timing, communication, and who should be involved.
04
04 Begin care
Support starts with clear expectations and room to adjust as needs change.
